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Company No. 07920625 · Incorporated 23 Jan 2012

Flexible Support Options Limited

Registered name: FLEXIBLE SUPPORT OPTIONS LIMITED

Part of Flexible Support Options Holdings Limited group

Flexible Support Options Limited made £14.8m revenue and £2.2m profit in the year to 31 Oct 2025. read from filing text

Flexible Support Options Limited’s revenue grew 9% to £14.8m in the year to 31 Oct 2025, with £2.2m profit and 377 employees. The company is classified under “residential care activities for learning difficulties, mental health and substance abuse” and is based in Newcastle Upon Tyne; we hold 4 years of its filed accounts.

Status
Active
Location
Newcastle Upon Tyne, North East
Age
14 yrs · since 2012
Type
Private Limited Company

Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently. From the filing: “Flexible Support Options Holdings Limited is the immediate and ultimate parent company and is the smallest and largest group for which consolidated accounts including Flexible Support Options Limited ”

Latest accounts · year to 31 Oct 2025

Key figures

Capital-lightOperating leverageDoing more with less
Revenue
£14.8m
Growth ▲8.9%
Profit
£2.2m
Growth ▲10.1%
Profit margin
14.6%
Gross 23.3%
Employees
377
Change ▼1.6%
Profit / employee
£5.7k
Revenue/employee £39.3k
Profitable streak
4yrs
Consecutive profitable years in our data

Badges are automated estimates derived from the filed figures — not statements of fact about the company.

4 filed years

Financial history

Multi-year financials, oldest to newest
Year to31 Oct 202231 Oct 202331 Oct 202431 Oct 2025
DisclosureFull P&Lread from filing textFull P&Lread from filing textFull P&Lread from filing textFull P&Lread from filing text
Profit & loss
Revenue (turnover)£10.7m£11.7m£13.6m£14.8m
Cost of sales£8.4m£9m£10.5m£11.3m
Gross profit£2.3m£2.7m£3.1m£3.4m
Profit before tax£2.2m£2.2m£2.6m£2.9m
Profit after tax£1.8m£1.7m£2m£2.2m
Profit (best available)£1.8m£1.7m£2m£2.2m
Staff costs£8.3m£8.9m£10.4m£11.3m
Employees (average)341344383377
Ratios
Profit margin16.5%14.4%14.4%14.6%
Gross margin21.6%23%23%23.3%
Revenue per employee£31.3k£33.9k£35.5k£39.3k
Profit per employee£5.2k£4.9k£5.1k£5.7k
Growth (year on year)
Revenue growth—▲9.3%▲16.5%▲8.9%
Profit growth—▼4.5%▲16.1%▲10.1%
Headcount growth—▲0.9%▲11.3%▼1.6%
Balance sheet — indirect signals, not revenue
Cash at bank£2.2m£1.8m£2.2m£1.4m
Net assets£6.7m£5.9m£5.4m£5m
Fixed assets£84.7k£91.9k£110k£93.6k
Current assets£10.1m£11.6m£13.9m£16.5m
Debtors£1.9m£1.3m£252k£858k
Deferred income£353k£428k£541k£616k
SourceFullAccounts · bulk data Jul 2024FullAccounts · bulk data Jul 2024FullAccounts · bulk data Jul 2025FullAccounts · bulk data Jul 2026
Derived from the latest filing

How the business works

Profit margin
14.6%
Profit ÷ revenue.
Gross margin
23.3%
Gross profit ÷ revenue. High for software and services.
Revenue per employee
£39.3k
Revenue ÷ average employees.
Profit per employee
£5.7k
Profit ÷ average employees.
Cash conversion
—
Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
Fixed assets ÷ revenue
0.6%
Capital intensity. Low = capital-light, cheaper to start.
Deferred income ÷ revenue
4.2%
Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
Debtors ÷ revenue
5.8%
Money owed by customers. Low = customers pay quickly.
Indirect — not revenue

Balance-sheet signals

Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.

Net assets
▼6%
Now £5m
Cash at bank
▼35%
Now £1.4m
Headcount
▼2%
Now 377
Deferred income
▲14%
Now £616k
Fixed assets
▼15%
Now £93.6k

Deferred income is reported together with accruals in this filing (“accruals and deferred income”), so it is an approximate signal only.

Corporate ownership

Group structure

Ownership chain

  1. Flexible Support Options Holdings Limitedultimate parent75–100%
  2. Flexible Support Options Limitedthis company

Bands show the share of ownership each company holds in the one below it.

Sister companies (1)

From the Persons with Significant Control register (corporate controllers only).

Same industry, similar size

Similar profitable businesses

Industry benchmarks →

Sources

Latest figures from FullAccounts for the year to 31 Oct 2025 (profit £2.2m), from the Companies House accounts bulk data published Jul 2026. Spotted an error? Request a correction.

Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.