Industry benchmark · SIC 82200
Activities of call centres
1,522 active companies are registered under this code; 19 publish a P&L we can benchmark.
Benchmarks
- Median revenue
- £10.4m
- Median profit
- £323k
- Profitable
- 74%
- Median staff
- 128
- Median margin
- 3.5%
- Top-quartile margin
- 5.8%
- Median gross margin
- 28.3%
- Median profit / staff
- £3.2k
Median
3.5%
Top quartile (p75)
5.8%
Median revenue growth: ▼4.1%
Ranked by profit
Top activities of call centres businesses
| # | Company | Revenue | Profit | Margin | Staff |
|---|---|---|---|---|---|
| 1 | Sigma Connected Ltd Birmingham · Activities of call centres Doing more with lessCash flow filed | £96.6m | £4.7m | 4.9% | 1,475 |
| 2 | Konecta UK Limited London · Activities of call centres Capital-lightOperating leverage | £25.5m | £4.3m | 16.8% | 418 |
| 3 | Angel Fulfilment Services Limited Lostwithiel · Activities of call centres Capital-lightOperating leverage+2 | £6.6m | £2.6m | 39% | 128 |
| 4 | Harte Hanks UK Limited Uxbridge · Activities of call centres Capital-light | £10.4m | £1.7m | 16.5% | 20 |
| 5 | Adp Call Centres Ltd Manchester · Activities of call centres IndependentCash flow filed | £23m | £974k | 4.2% | 129 |
| 6 | CC33 Global Ltd Sheffield · Activities of call centres Capital-lightYoung and profitable | £12.7m | £861k | 6.8% | 493 |
| 7 | Resq Limited Hull · Activities of call centres | £33.4m | £735k | 2.2% | 1,120 |
| 8 | Nco Europe Limited Preston · Activities of call centres Capital-light | £15.5m | £629k | 4% | 449 |
| 9 | Fulcrum Automotive Solutions Limited Leicester · Activities of call centres Capital-lightCash flow filed | £13.3m | £408k | 3.1% | 40 |
| 10 | Nationwide Windscreen Services Ltd Leicester · Activities of call centres Capital-lightOperating leverage | £23.3m | £323k | 1.4% | 25 |
Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.