How many employees does Clearanswer Call Centres Limited have?

Clearanswer Call Centres Limited reported an average of 926 employees in the year to 31 Oct 2025.

Is Clearanswer Call Centres Limited profitable?

Yes — Clearanswer Call Centres Limited reported a profit of £927k in the year to 31 Oct 2025.

Company No. 04549385 · Incorporated 1 Oct 2002

Clearanswer Call Centres Limited

Registered name: CLEARANSWER CALL CENTRES LIMITED

Clearanswer Call Centres Limited made £927k profit in the year to 31 Oct 2025 (revenue not disclosed).

Clearanswer Call Centres Limited reported £927k profit in the year to 31 Oct 2025, down 65% on the year before; its revenue was not disclosed. It had 926 employees. The company is classified under “activities of call centres” and is based in Rayleigh; we hold 4 years of its filed accounts.

Profit onlySection N · Administrative and support servicesSIC 82200Activities of call centres SIC 82990Other business support service activities n.e.c.

Status: Active
Location: Rayleigh, East of England
Age: 24 yrs · since 2002
Type: Private Limited Company

Latest accounts · year to 31 Oct 2025

Key figures

Independent

Revenue

—

Not disclosed in filing

Profit

£927k

Growth ▼64.6%

Profit margin

—

Employees

926

Change ▲5%

Profit / employee

£1k

Profitable streak

3yrs

Consecutive profitable years in our data

This company published its profit but not its turnover, so revenue and margins are not disclosed. We never estimate them.

Badges are automated estimates derived from the filed figures — not statements of fact about the company.

4 filed years

Financial history

Multi-year financials, oldest to newest
Year to	31 Oct 2022	31 Oct 2023	31 Oct 2024	31 Oct 2025
Disclosure	Full P&L	Full P&L	Full P&L	Profit only
Profit & loss
Revenue (turnover)	£15.4m	£18.9m	£25m	—
Cost of sales	£13.3m	£14.5m	£18.6m	—
Gross profit	£2.2m	£4.4m	£6.4m	—
Operating profit	−£141k	£2.1m	£3.7m	—
Profit before tax	−£174k	£2m	£3.7m	—
Profit after tax	−£29.8k	£1.5m	£2.6m	£927k
Profit (best available)	−£29.8k	£1.5m	£2.6m	£927k
Staff costs	£13.5m	£14.7m	£18.7m	—
Employees (average)	709	732	882	926
Ratios
Profit margin	−0.2%	8.1%	10.5%	—
Gross margin	14.1%	23.2%	25.7%	—
Revenue per employee	£21.8k	£25.8k	£28.4k	—
Profit per employee	−£42	£2.1k	£3k	£1k
Cash conversion	—	−53.7%	−72%	—
Growth (year on year)
Revenue growth	—	▲22.3%	▲32.5%	—
Profit growth	—	—	▲71.5%	▼64.6%
Headcount growth	—	▲3.2%	▲20.5%	▲5%
Balance sheet — indirect signals, not revenue
Cash at bank	£124k	£212k	£206k	£583k
Net assets	£2.7m	£3.1m	£4.6m	£4.4m
Fixed assets	£214k	£201k	£699k	£1.2m
Current assets	£6.7m	£6.5m	£8.3m	£6.4m
Debtors	£4.7m	£3.9m	£5.3m	£2.8m
Deferred income	£795k	£1.1m	£1.5m	£1.5m
Cash from operations	−£2.2m	−£1.1m	−£2.6m	—
Source	Accounts · bulk data Jun 2024	Accounts · bulk data Jun 2024	FullAccounts · bulk data Jul 2025	FullAccounts · bulk data Jul 2026

Derived from the latest filing

How the business works

Profit margin: —; Profit ÷ revenue.
Gross margin: —; Gross profit ÷ revenue. High for software and services.
Revenue per employee: —; Revenue ÷ average employees.
Profit per employee: £1k; Profit ÷ average employees.
Cash conversion: —; Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
Fixed assets ÷ revenue: —; Capital intensity. Low = capital-light, cheaper to start.
Deferred income ÷ revenue: —; Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
Debtors ÷ revenue: —; Money owed by customers. Low = customers pay quickly.

Indirect — not revenue

Balance-sheet signals

Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.

Net assets: ▼5%; Now £4.4m
Cash at bank: ▲184%; Now £583k
Headcount: ▲5%; Now 926
Deferred income: ▼4%; Now £1.5m
Fixed assets: ▲73%; Now £1.2m

Deferred income is reported together with accruals in this filing (“accruals and deferred income”), so it is an approximate signal only.

Corporate ownership

Group structure

Subsidiaries (1)

Clear Insurance LimitedFigures not disclosed

From the Persons with Significant Control register (corporate controllers only).

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Sources

Companies House profile Filing history & original accounts

Latest figures from FullAccounts for the year to 31 Oct 2025 (profit £927k), from the Companies House accounts bulk data published Jul 2026. Spotted an error? Request a correction.

Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.