Resq Limited
Registered name: RESQ LIMITED
Part of Res-Q Outsourcing Solutions Limited groupResq Limited made £38.1m revenue and a £1.2m loss in the year to 31 Dec 2024.
Resq Limited’s revenue grew 14% to £38.1m in the year to 31 Dec 2024, with a loss of £1.2m and 1,302 employees. The company is classified under “activities of call centres” and is based in Hull; we hold 4 years of its filed accounts.
- Status
- Active
- Location
- Hull, Yorkshire and The Humber
- Age
- 15 yrs · since 2011
- Type
- Private Limited Company
Part of a group. The filing indicates this company sits within a group structure, so its results may depend on intra-group trading and it may be hard to replicate independently. From the filing: “The Company is controlled by the immediate and ultimate parent company, Res-Q Outsourcing Solutions Limited, a company registered in England and Wales. Res-Q Outsourcing Solutions Limited is also the ”
Key figures
Badges are automated estimates derived from the filed figures — not statements of fact about the company.
Financial history
| Year to | 31 Dec 2021 | 31 Dec 2022 | 31 Dec 2023 | 31 Dec 2024 |
|---|---|---|---|---|
| Disclosure | Full P&L | Full P&L | Full P&L | Full P&L |
| Profit & loss | ||||
| Revenue (turnover) | £33.3m | £35.1m | £33.4m | £38.1m |
| Cost of sales | £22.5m | £24.1m | £24m | −£28.5m |
| Gross profit | £10.8m | £11m | £9.4m | £9.6m |
| Operating profit | £3.3m | £2.1m | £2.2m | £2.4m |
| Profit before tax | £2.7m | £1.3m | £943k | −£1.1m |
| Profit after tax | £2.4m | £1.4m | £735k | −£1.2m |
| Profit (best available) | £2.4m | £1.4m | £735k | −£1.2m |
| Staff costs | £27.1m | £30.1m | £28.7m | — |
| Employees (average) | 1,241 | 1,250 | 1,120 | 1,302 |
| Ratios | ||||
| Profit margin | 7.1% | 4% | 2.2% | −3.2% |
| Gross margin | 32.4% | 31.3% | 28.1% | 25.1% |
| Revenue per employee | £26.9k | £28.1k | £29.8k | £29.3k |
| Profit per employee | £1.9k | £1.1k | £656 | −£938 |
| Growth (year on year) | ||||
| Revenue growth | — | ▲5.4% | ▼4.8% | ▲13.9% |
| Profit growth | — | ▼40.6% | ▼47.6% | ▼266.1% |
| Headcount growth | — | ▲0.7% | ▼10.4% | ▲16.3% |
| Balance sheet — indirect signals, not revenue | ||||
| Cash at bank | £146k | £143k | £114k | — |
| Net assets | £8m | £9.4m | £10.1m | — |
| Fixed assets | £3.2m | £2.6m | £4.2m | — |
| Current assets | £15m | £17.8m | £17.5m | — |
| Debtors | £2.8m | £1.8m | £2.3m | — |
| Deferred income | £2.1m | £2.3m | £3m | — |
| Source | Accounts · bulk data Oct 2023 | Accounts · bulk data Oct 2023 | Accounts · bulk data Sep 2024 | Accounts · bulk data Aug 2025 |
How the business works
- Profit margin
- −3.2%
- Profit ÷ revenue.
- Gross margin
- 25.1%
- Gross profit ÷ revenue. High for software and services.
- Revenue per employee
- £29.3k
- Revenue ÷ average employees.
- Profit per employee
- −£938
- Profit ÷ average employees.
- Cash conversion
- —
- Cash generated from operations ÷ operating profit. Needs a cash-flow statement.
- Fixed assets ÷ revenue
- —
- Capital intensity. Low = capital-light, cheaper to start.
- Deferred income ÷ revenue
- —
- Customers paying upfront (subscriptions, deposits). Approximate when combined with accruals.
- Debtors ÷ revenue
- —
- Money owed by customers. Low = customers pay quickly.
Balance-sheet signals
Year-on-year changes in filed balance-sheet items. They can hint at momentum (or investment) but are not revenue or profit and must not be read as such.
- Net assets
- —
- Now —
- Cash at bank
- —
- Now —
- Headcount
- ▲16%
- Now 1,302
- Deferred income
- —
- Now —
- Fixed assets
- —
- Now —
Group structure
Ownership chain
- Res-Q Outsourcing Solutions Limitedultimate parent75–100%
- Resq Limitedthis company
Bands show the share of ownership each company holds in the one below it.
Sister companies (2)
- Res-Q (Seaham) LimitedActive - Proposal to Strike offRev. £16.9m · Profit −£1.2m
- Resq Desktop LtdFigures not disclosed
From the Persons with Significant Control register (corporate controllers only).
Similar profitable businesses
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- Adp Call Centres LtdManchester · Activities of call centres
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- Fulcrum Automotive Solutions LimitedLeicester · Activities of call centres
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- CC33 Global LtdSheffield · Activities of call centres
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Sources
Latest figures from accounts for the year to 31 Dec 2024 (profit −£1.2m), from the Companies House accounts bulk data published Aug 2025. Spotted an error? Request a correction.
Updated from Companies House on 19 Oct 2026
Contains public sector information from Companies House licensed under the Open Government Licence v3.0. Data from Companies House, © Crown copyright. View the licence.